We have a clear Cancellation Policy for times dedicated to client appointments and clinical supervision sessions. Appointments are in high demand, therefore, late cancellations impact both the Practitioners and other clients who have been placed on a waiting list. Thank you in advance for your respect and understanding.
Cancellation Policy of Client Therapy Appointments:
Your appointment time is reserved especially for you. Late cancellation flat fee of $75 applies to all appointments if less than 24 business-hours cancellation notice is provided. If you would like to reschedule your appointment to avoid a cancellation fee please rebook online by clicking here.
Cancellation Policy of Individual Clinical Supervision sessions for Psychologists & Allied Health Practitioners:
Your appointment time is reserved especially for you. Late cancellation flat fee of $75 applies to all appointments if less than 24 business-hours cancellation notice is provided. If you would like to reschedule your appointment to avoid a cancellation fee please rebook online by clicking here.
Cancellation Policy of Group Supervision sessions for Psychologists & Allied Health Practitioners:
Due to the preparation that goes into developing this service, no refunds will be provided for cancellations or rescheduling of Group Supervision Sessions. You will instead get a copy of the actual presentation materials and accompanying handout to review in your own time, and if applicable to your internship or development plan, log against your Professional Development.
If you have any queries, concerns or require further information please contact your dedicated Practitioner for support.
